Privacy Policy

Effective Date: May 13th, 2026

We at Findeaze ("we," "our," or "us") take your privacy seriously. This Privacy Policy describes how we collect, use, and share your personal information when you visit or use our website (https://findeaze.com) and related services ("Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

  • Name (first and last name)
  • Email address
  • Profile picture (from Google authentication)
  • Date of birth
  • Gender
  • Company/University name
  • City, State, Country
  • Start date/End date (university, internship, or full-time employment)
  • Category (Student, Intern, or Full-Time Employee status)
  • Country of study and university (degree information)
  • Program of study (for students)
  • Lifestyle preferences (dietary preference, drinking habits, smoking habits)
  • Intent/purpose for connecting (e.g., Friend, Roommate, Commute partner)
  • Housing preferences (monthly rent budget, preferred distance from office)
  • Hobbies and personal introduction (free text)
  • Contact information and messages (via contact form)
  • Emotional state/sentiment (via contact form)

This information is provided voluntarily through our registration, post creation, and contact forms.

b. Usage and Behavioral Data

We automatically collect information about your interaction with our website and services, including:

  • Browser type and version
  • IP address
  • Pages visited and time spent on each page
  • Search queries and filtering preferences
  • Connection interactions (e.g., chat message clicks)
  • Login timestamps and session data
  • Account activity and usage patterns
  • Time and date of visits
  • Referring websites or sources
  • Device information and operating system
  • Geolocation coordinates (derived from your selected city/state for proximity-based search)

This data helps us improve our matching algorithms, enhance user experience, and maintain platform security.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze trends, administer the website, and track users' movements around the site. You can control the use of cookies through your browser settings.

d. Analytics and Performance Data

We use third-party analytics services to help us understand how our Services are used:

  • Vercel Analytics: Collects anonymized performance and usage metrics
  • Vercel Speed Insights: Monitors website performance and loading times
  • PostHog: Product analytics including page views, user interactions, custom events, and error tracking
  • Google OAuth: Handles user authentication and profile data

These services may collect data such as page views, click events, performance metrics, and anonymized user interactions to help us improve our platform.

e. Message Data Collection

When you use our in-app chat feature, your messages are processed and stored by our third-party messaging provider, Stream (getstream.io), a SOC 2 Type II certified infrastructure service. Message data includes the content of your messages, sender information, and timestamps. This data is stored securely on Stream's infrastructure with encryption at rest and in transit to enable real-time communication between users.

2. How We Use Your Information

  • Match you with others who are in similar situations based on your provided criteria
  • Notify you when a potential match is found
  • Improve our matching algorithms and service quality through usage analytics
  • Track user engagement and connection success rates (anonymized)
  • Analyze search patterns and user preferences to enhance platform features
  • Monitor platform usage for security, fraud prevention, and abuse detection
  • Respond to inquiries or support requests
  • Send periodic updates or newsletters (if you opt in)
  • Maintain account security and user authentication
  • Provide customer support and troubleshoot technical issues
  • Comply with legal obligations and enforce our Terms of Service
  • Facilitate messaging between users
  • Investigate abuse reports or violations of our community guidelines
  • Improve chat reliability and app features
  • (Optional) Perform internal analytics on engagement or matching quality

We do not sell, rent, or share your messages with third parties for advertising purposes.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you voluntarily provide information and agree to our Terms of Service
  • Legitimate Interest: To improve our services, prevent fraud, and ensure platform security
  • Contract Performance: To provide the matching and connection services you requested
  • Legal Obligation: To comply with applicable laws and regulations

4. How We Share Your Information

  • With Your Consent: We may share your name or contact info with another user if you've explicitly agreed to be introduced.
  • Service Providers: We share data with trusted service providers who assist in operating our site and services, including Stream (getstream.io) for real-time messaging infrastructure, Vercel for hosting and analytics, and PostHog for product analytics.
  • Legal Compliance: We may disclose your data if required by law, regulation, legal process, or governmental request.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access the information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your data
  • Opt out of communications or data sharing (where applicable)

To exercise any of these rights, contact us at: suhaib@findeaze.com

7. Data Retention

We retain your personal information for different periods depending on the type of data and its purpose:

  • Account Information: Retained while your account is active and for 2 years after deactivation
  • Posts and Profile Data: Retained while posts are active and for 1 year after deletion
  • Usage and Analytics Data: Anonymized and retained for up to 3 years for platform improvement
  • Contact Form Data: Retained for 2 years to respond to inquiries and improve customer service
  • Connection Tracking Data: Anonymized and retained for 1 year for analytics purposes
  • Message Data: Messages are stored on Stream's infrastructure as long as your account is active, or as necessary to comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your chat history by contacting us.

We may retain data for longer periods if required by law or for legitimate business purposes such as fraud prevention.

8. International Data Transfers

If you are accessing our site from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

12. Access to Messages

Chat messages are processed by Stream (getstream.io), a SOC 2 Type II certified third-party provider. A limited number of authorized Findeaze personnel may access chat content through Stream's admin tools only to investigate abuse, debug issues, or improve the product.

13. Contact Us

Findeaze
Email: suhaib@findeaze.com
Website: https://findeaze.com